Questions, answered.

SMS Dekho brings business messaging across SMS, RCS, WhatsApp, Voice and email into one place. Use it for customer updates, verification, campaigns and conversations, either from the dashboard or through your own software.

You can start with one channel and add others as your needs grow. Our team helps you work through the sender details, templates and connections required for your setup.

Create an account or speak to our team about what you want to send. Tell us about your business, your audience, the channels you need and whether you plan to use the dashboard, an API or both.

We will help you prepare the relevant registrations and templates, then test your messages before you start sending to customers.

No. SMS Dekho works with startups, growing organisations and enterprise teams. A useful starting point is the customer moment you want to improve, such as an order update or an appointment reminder. Your channel mix and sending volume can grow from there.

Yes. Your team can prepare contacts, compose messages, schedule campaigns and review reports from the dashboard. A developer is usually needed when you want your own application to trigger messages automatically or receive delivery events.

If you are unsure which approach fits, tell us how your team works today and we will help you choose a practical setup.

Have your business name, website, contact details and intended use case ready. Depending on the channel, you may also need company documents, a registered sender ID, message templates, a business phone number or access to your sending domain.

The requirements differ between SMS, WhatsApp, RCS and email. We will confirm the details for the channels you choose before you begin.

Yes. Plan a test with your team before a wider send. Check the sender, wording, personalisation, links and how the message appears on the intended device or channel.

For an integration, also check the trigger and the delivery event returned to your application. Ask our team about the testing options available for your account.