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Retail & FMCG

Engage consumers where they shop.

Send timely local offers, run loyalty programs inside WhatsApp and keep distributors in sync, without asking anyone to install an app.

The journey

From shelf to loyal fan

Three messages that turn shoppers into members.

NearbySMS

Local offer

A code valid at nearby stores.

20% off at your local store today. Code FRESH20.
Step 1
Sign upWhatsApp

Join the loyalty club

A short chat captures details.

Welcome! You have 50 points.
Step 2
Re-engageEmail

We miss you

Scheduled promotions for inactive customers.

Your points expire soon.
Step 3
Offline to online

Turn packaging into a conversation

Bring physical products into your digital loyalty program.

Scan the pack

A QR code on the product opens a chat.

Say hello

A short conversation joins them to your loyalty club.

Earn and redeem

Points and vouchers live in WhatsApp. No app needed.

Use cases

What FMCG brands run

Local offers, loyalty and distributor updates.

01

Hyperlocal offers

Discount codes for shoppers near your stores.

02

App-free loyalty

Check points and redeem vouchers in WhatsApp.

03

Distributor updates

Price, stock and order news for field teams.

04

QR on pack

Connect packaging to a chat or offer.

05

Launch announcements

Tell retailers about new products first.

06

Birthday rewards

Personal offers on special days.

FAQ

Frequently asked questions

Straight answers to common questions.

Yes, by area or store.

No. Everything happens in messaging apps.

Yes.

Bring your products closer to people.