SMS Dekho Icon
Marketing Automation

Trigger the perfect message. Every time.

Plan customer journeys that respond to what people do and pick SMS, WhatsApp or email for you.

An example journey

Watch a journey come together

Here is how a cart-recovery flow is built, step by step.

STEP 1

Choose a trigger

For example, cart abandoned.

STEP 2

Add steps

Send a WhatsApp reminder after a short delay.

STEP 3

Add a condition

If it is not read, follow up by email.

STEP 4

Publish

Turn the journey on and watch results live.

Triggers

Start from any moment that matters

Events from your store, app or CRM can begin a journey.

Cart abandoned
Order placed
Trial started
Payment failed
Birthday
Inactive for 30 days
Capabilities

Powerful, without the code

Design it visually. Connect it to anything.

Visual flow builder

Drag steps, delays and conditions without writing code.

Event triggers

Start journeys from API calls, webhooks, Shopify or WooCommerce events.

Personalisation

Merge live customer data into each message.

Branching and A/B

Split journeys and test what works best.

Cross-channel steps

Move from WhatsApp to email to SMS inside one flow.

Journey analytics

See where customers drop off and which steps convert.

Ready-made ideas

Journeys worth automating

Start with one, then build your own.

01Abandoned cart recovery
02Welcome and onboarding series
03Win-back campaigns
04Renewal and payment reminders
FAQ

Frequently asked questions

Straight answers to common questions.

No. Flows are built visually. Developers can also trigger them through the API.

Yes, in a single flow.

Yes, using data from your events or CRM.

Let your best messages send themselves.