WhatsApp Business API. Connect, support and grow through better customer conversations.New: WhatsApp Business API. Explore now
Our mission is to make customer communication simple and dependable, with the right channels and support at every step.
, a unit of Deshana Enterprises Pvt. Ltd.Since 2014, we’ve helped businesses simplify customer communication with dependable messaging and personal support.
Based in Jaipur, Rajasthan. Supporting businesses across India.
The year we began simplifying business messaging.
Businesses supported across industries and stages of growth.
SMS, RCS, WhatsApp, Voice and email, together on one platform.
From secure OTPs to campaigns, conversations and automation.
Reach your customers on SMS, RCS, WhatsApp, Voice and email. From order updates and appointment reminders to your next big campaign, choose the channel that suits the moment. Start from the dashboard or connect your own software with our APIs.
Help customers sign in with secure OTPs. Keep the conversation going with WhatsApp, AI chatbots and IVR flows that connect people to the right support.
Build audiences, personalise messages and schedule the next step. Connect your CRM, automate everyday follow-ups and use delivery and engagement reports to understand what happens after you send.
Reach your customers on SMS, RCS, WhatsApp, Voice and email. From order updates and appointment reminders to your next big campaign, choose the channel that suits the moment. Start from the dashboard or connect your own software with our APIs.
Help customers sign in with secure OTPs. Keep the conversation going with WhatsApp, AI chatbots and IVR flows that connect people to the right support.
Build audiences, personalise messages and schedule the next step. Connect your CRM, automate everyday follow-ups and use delivery and engagement reports to understand what happens after you send.
Bring SMS, RCS, WhatsApp, Voice and email together. Choose the channel that suits each customer and each conversation.
Know what happens after you send. Follow delivery reports from your dashboard and use read or click activity on supported channels to understand how customers respond. Your team can see what arrived, spot messages that need attention and decide where to follow up.
Prepare a campaign once, then let the everyday steps follow a clear plan. Organise contacts into audiences, personalise your messages and schedule them for the right time. Use approved templates for familiar updates and build automated journeys for welcomes, reminders and follow-ups. Connect customer activity from your own systems so a useful message can follow the moment that matters. Your team can spend more time on the conversation while keeping a clear view of what is scheduled, what has been sent and what needs attention.
Connect messaging to the software your business already uses. APIs, webhooks and CRM integrations help you send updates from your own workflows and bring delivery information back into your systems, with fewer manual handovers.
You do not have to work everything out alone. Our team helps with channel selection, sender IDs, message templates and the steps needed to get started. When a campaign raises a question, speak to people who understand your setup and can help you find the next step.
Helping businesses of every size keep customers informed, connected and cared for.
Welcome customers, verify sign-ins and share the updates that help your business grow.
Keep shoppers informed from order confirmation to delivery, then bring them back with relevant offers.
Help customers access their accounts and stay informed with verification codes, transaction alerts and useful updates.
Make important information easier to act on, from appointment reminders to class updates and confirmations.
Bring customer messages and operational updates into the workflows your teams already use.
Our story began in 2014 with a simple aim: make business messaging easier to use and easier to rely on.
A message is rarely just a message. It is the code that lets a customer sign in, the reminder that saves a missed appointment or the update that brings peace of mind. At SMS Dekho, those everyday moments are the reason we do what we do.
Operated by Deshana IT, a unit of Deshana Enterprises Pvt. Ltd., we now bring SMS, RCS, WhatsApp, Voice and email together for businesses across India. As the technology evolves, our approach stays personal: understand what you need, help you get started and stay close as your business moves forward.
The people behind SMS Dekho
We are communication specialists based in Jaipur, Rajasthan, helping businesses across India reach their customers. From choosing a channel to preparing sender IDs and templates, our team brings practical guidance to the everyday details. As your campaigns grow, there are still real people here to help you get the next step right.
Tell us how you want to reach your customers. We will help you choose your channels, prepare your setup and start sending with confidence.
Start with the messages your customers need, whether that means a sign-in code, an order update or your next campaign. Our team can help you choose the right mix of SMS, RCS, WhatsApp, Voice and email. Talk through your use case.
Get your business details, sender identity and message templates ready for the channels you choose. We will guide you through the setup and approvals that apply. For SMS, our team can help with DLT setup.
Add your contacts in the dashboard or connect your own software through the API. Send a test message, check how it appears and make sure everything is ready before your first campaign goes live.
Send your first campaign and review the delivery and engagement information available for your channels. If you need a hand with the next step, speak to your SMS Dekho team at sales@smsdekho.com.
Get started
