Get in Touch

Start a conversation.

Have questions about Bulk SMS, WhatsApp Business API integration, DLT registration, or custom volumes? Get in touch. We respond in under 2 hours.

Direct Channels

Phone Support

+91 92528 88777

Mon - Sat: 9:00 AM to 7:00 PM

Email Inquiry

support@smsdekho.com

For queries, APIs, and onboarding cases.

Corporate Address

Jaipur, Rajasthan

India (HQ)

2-Hour SLAs Guarantee

During business hours, all submitted web queries are assigned to an account executive who will call or email you in under 2 hours.

Prefer Chatting on WhatsApp?

Get automated answers or chat directly with our technical support team for an immediate response.

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Send a Message

Specialized Teams

Direct Support Divisions.

Skip general queue delays by reaching out directly to the departments that handle your specific operations.

Enterprise Sales

Discuss bulk volume discounts, SMPP carrier binding arrangements, and custom SLAs.

sales@smsdekho.com

Developer API Support

Request technical setup assistance, sandbox credits, and webhook troubleshooting.

devsupport@smsdekho.com

TRAI DLT Compliance

Ask questions regarding JIO/Airtel template approvals, authorization uploads, and content templates.

dlt@smsdekho.com

Questions & Answers

Onboarding FAQs.

How fast will my account get approved?

Typically under 1 hour. Once your business documents are submitted, our compliance desk configures your operator credentials and activates your sandbox API access immediately.

Is there a setup fee for Bulk SMS or WhatsApp Business API?

No setup fees. SMS Dekho provides free onboarding, free sandbox test credits, and free shared inbox interfaces. You only pay for active traffic (sent messages or Meta-based conversation sessions).

Do you assist with TRAI DLT template approvals?

Yes. We provide pre-formatted, pre-compliant DLT templates for OTP, transactional updates, and promotional alerts to bypass carrier rejections.