SMS Dekho Icon
Government & Civic

Reach citizens in seconds.

Send civic alerts, confirm identities on portals and remind people about dues, with urgent messages delivered first.

Three levels

Urgency decides the route

Not every message is equal. Each level is delivered accordingly.

Emergency
Flood or storm warning
Priority routing and voice backup
Civic notice
Water supply interruption
SMS and WhatsApp to the affected area
Reminder
Property tax due
WhatsApp with a secure payment link
The journey

A citizen's touchpoints

Verify, inform, remind.

Sign inOTP

Citizen verification

A code confirms identity.

Your portal code is 559203.
AlertSMS

Civic alert

Priority delivery to a defined area.

Heavy rain warning for Zone 4.
DuesWhatsApp

Bill reminder

A reminder with a secure payment link.

Property tax is due. Pay here.
Use cases

What departments use it for

Public services, made easier to reach.

01

Portal verification

OTP sign-in for citizen services.

02

Emergency communication

Alerts for disasters and civic disruptions.

03

Bill reminders

Property tax, water and renewal notices with payment links.

04

Geo-targeted broadcasts

Reach only the affected area.

05

Receipts

Generated PDF receipts after payment.

06

Multi-factor sign-in

Stronger checks for sensitive services.

FAQ

Frequently asked questions

Straight answers to common questions.

Yes, by location.

Yes, with multi-factor options.

Yes, as PDFs on WhatsApp.

Reach every citizen when it counts.