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Healthcare & Clinics

Better patient care through reliable communication.

Reduce missed appointments, share reports securely and check in after treatment, all on channels patients already use.

Care timeline

Before, during and after the visit

Small, timely messages that keep patients on track.

Two days beforeWhatsApp

Appointment reminder

Patients confirm or reschedule in one tap.

Reminder: Dr. Desai, Thursday 11:00. Reply 1 to confirm.
One day beforeSMS

Digital check-in

A short link completes forms before arrival.

Check in online to skip the queue: smsdekho.com/c/94k
After the visitWhatsApp

Secure results

Reports arrive as expiring links.

Your lab report is ready. Link expires in 48h.
RecoveryVoice

Care check-in

A friendly automated call asks how they feel.

Press 1 if you are feeling better.
Use cases

Where clinics use it

From front desk to follow-up.

01

Appointment reminders

Confirmations and reminders before each visit.

02

Lab report delivery

Share results through WhatsApp with links that expire.

03

Medication reminders

Gentle nudges to keep treatment on track.

04

Pre-visit questions

A chatbot collects details before the consultation.

05

Staff alerts

Broadcast urgent messages to on-call teams.

06

Donor coordination

Alert matching donors when blood is needed.

Handled with care

Sensitive information, respected

How we approach patient communication.

Expiring links

Reports open through links that stop working after a while.

Documents, not attachments in SMS

Sensitive files travel in protected WhatsApp messages.

Right person, right number

Confirm identity before sharing anything personal.

Two-way by design

Patients can reply, ask and reschedule.

FAQ

Frequently asked questions

Straight answers to common questions.

Documents are sent as protected links that expire.

Yes, through the API and webhooks.

Yes. Two-way messaging is supported.

Care that starts before the appointment.