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Healthcare & Clinics

Deliver Better Patient Care Through Reliable Communication

Automate appointment scheduling, securely share sensitive test results.

Engineered for Patient Care & Trust.

When health is on the line, communication cannot be delayed or compromised. Our infrastructure guarantees secure, instant delivery of critical health information while strictly adhering to patient data privacy laws.

End-to-End Encryption

Protect sensitive Personal Health Information (PHI). Whether you are dispatching blood test reports over WhatsApp or sending diagnostic updates, all data payload transmissions are AES-256 encrypted at rest and TLS 1.3 encrypted in transit to ensure full HIPAA compliance.

  • Full HIPAA & GDPR compliance
  • Data anonymization pipelines
  • Auto-expiring sensitive document links

No-Show Reduction

Hospital no-shows cost millions annually in idle doctor time. Our automated intelligent scheduling API sends interactive confirmation messages 48 and 24 hours prior, allowing patients to confirm or reschedule via 2-way SMS or WhatsApp without calling the front desk.

  • Intelligent fallback routing (WhatsApp → SMS → Call)
  • Direct calendar integration (Epic, Cerner)
  • Up to 40% reduction in absentee rates

Post-Care Telemetry

Care doesn't stop after discharge. Automate post-operation recovery check-ins and medication reminders. Build conversational flows that capture daily pain levels or side effects and automatically flag anomalies to the attending physician.

  • Scheduled medication reminder APIs
  • Conversational symptom tracking
  • Automated physician alerting
HIPAA Compliant Pulse

The Lifecycle of Care.

T-48 HOURS

Automated Reminder

T-24 HOURS

Digital Check-in Sent

POST-VISIT

Secure Lab Results

The Digital Patient Journey

From initial consultation booking to post-care recovery, ensure your patients feel supported at every single milestone.

01
WhatsApp Chatbot

Appointment Booking

Allows patients to book slots, choose doctors, and verify insurance details in chat.

02
Transactional SMS

Check-in Reminders

Dispatched 24 hours prior to prevent hospital no-shows and optimize queues.

03
WhatsApp Business API

Prescription & Care Dispatches

Sends digital prescriptions, lab test PDFs, and automated recovery tips.

Healthcare Journey Map

Advanced Clinical Integrations

Explore the integrations designed specifically for modern clinics, labs, and hospital networks.

EHR / EMR Integration

Natively connect with systems like Epic and Cerner using HL7/FHIR compliant APIs to auto-trigger messaging workflows based on record updates.

  • FHIR compliant endpoints
  • Auto-sync patient records

Secure PDF Delivery

Send diagnostic lab reports securely over WhatsApp Business API. Documents are strictly end-to-end encrypted.

  • E2E Document Encryption
  • Rich media support

Telemedicine Links

Generate and distribute unique, expiring secure video-call links directly via SMS 5 minutes before the session starts.

  • JIT (Just-in-Time) delivery
  • Auto-expiring URLs

Conversational Triage

Deploy AI-powered WhatsApp chatbots to ask pre-consultation diagnostic questions, saving physicians 5-10 minutes per patient.

  • NLP intent recognition
  • Routing to correct departments

Emergency Broadcasts

Instantly trigger bulk SMS broadcasts to all on-call staff during code-red situations with priority carrier routing.

  • Tier-1 priority routing
  • Delivery confirmation tracking

Blood Bank Alerts

Automatically match patient needs with localized donor registries, triggering targeted SMS alerts when specific blood types are low.

  • Geo-fenced audience targeting
  • Rapid response tracking

Modernize Your Patient Care.

Join leading hospitals and clinic networks using our compliant infrastructure to reduce no-shows, streamline operations, and provide world-class patient engagement.

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SMS Dekho | Bulk SMS & WhatsApp Business API Provider