Skip to contentMeet the new WhatsApp Business API. Connect, support and grow through better customer conversations.New: WhatsApp Business API. Explore now

The easier way to reachevery customer.

Reach your customers on SMS, RCS, WhatsApp and Voice from one dependable platform. Send timely updates, simplify verification and turn conversations into sales as your business grows.

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  • Welcome aboard
  • Order confirmed
  • You’re verified
  • Appointment booked
  • Payment received
  • On its way
  • Booking confirmed
  • All taken care of
Every message matters.

years

Helping businesses reach their customers.

businesses

Across industries and stages of growth.

core channels

SMS, RCS, WhatsApp, and Voice.

A communications kit with a phone, message cards and a headset

Reach customers. Build trust.
Make every message count.

Bulk SMS messaging

Send business SMS at scale.
Keep every customer informed.

  • Send promotional and transactional SMS at scale.
  • Use registered sender IDs and approved templates.
  • Upload contacts or connect through the REST API.
  • Send immediately or schedule your campaigns.
  • Track delivery with reports and webhooks.
  • DLT compliance built into your messaging flow.
Explore Bulk SMS

RCS business messaging

Make every message richer.
Give customers more ways to reply.

  • Show your verified business name and branding.
  • Send rich cards with images and action buttons.
  • Let customers reply, call or track an order.
  • Measure delivery, reads and button interactions.
  • Use SMS fallback when RCS is unavailable.
Explore RCS

Voice & IVR

Welcome every caller.
Connect them to the right team.

Voice
cloud calling
IVR
smart call routing
Reports
call insights
  • Create welcoming greetings and keypad menus.
  • Route callers to the right team automatically.
  • Run outbound calls and customer reminders.
  • Review recordings, call activity and outcomes.
Explore Voice & IVR

WhatsApp Business

Start a conversation.
Keep your customers close.

  • Send order updates, reminders and rich messages.
  • Answer questions in one shared team inbox.
  • Automate replies and connect customers to your team.
  • Track message delivery, reads and conversations.
Explore WhatsApp

Email Marketing

Make every email count.
Build lasting connections.

  • Create branded emails with templates or your own HTML.
  • Send campaigns from your authenticated domain.
  • Personalise messages for different customer groups.
  • Measure delivery, opens and clicks in one place.
Explore Email Marketing

Trusted with every message.

  • SMS Dekho has made our customer communication faster and much easier to manage. The delivery reliability has been excellent.

    Aarav Mehta, SMS Dekho customer

  • The platform has helped us communicate with customers at scale without compromising on speed or reliability.

    Meera Joshi, SMS Dekho customer

  • The setup was simple, the delivery is fast, and the overall experience has been extremely reliable.

    Karan Malhotra, SMS Dekho customer

  • The communication experience has improved significantly since we started using SMS Dekho. Fast delivery and dependable service.

    Ishita Verma, SMS Dekho customer

  • Everything from OTPs to promotional campaigns runs smoothly. The platform has made a noticeable difference in how we communicate with customers.

    Riya Kapoor, SMS Dekho customer

  • SMS Dekho gives us the consistency we need for high volume communication. It has become an important part of our customer engagement.

    Ananya Sharma, SMS Dekho customer

  • We were able to streamline our messaging completely. The platform is reliable, responsive, and easy to work with.

    Vihaan Shah, SMS Dekho customer

  • From transactional alerts to customer campaigns, everything feels much more efficient now. Really smooth experience overall.

    Arjun Bansal, SMS Dekho customer

  • SMS Dekho has simplified the way we handle business messaging. The service has been consistent and easy to integrate.

    Rohan Khanna, SMS Dekho customer

  • Reliable delivery, smooth communication, and excellent overall experience. SMS Dekho has been a great addition to our communication stack.

    Nisha Agarwal, SMS Dekho customer

  • The WhatsApp Commerce integration changed everything. We are seeing 3x higher conversions on abandoned cart reminders compared to our old email campaigns. Absolutely brilliant support team.

    Priya Patel, SMS Dekho customer

  • Since migrating our OTP traffic to SMS Dekho, our delivery latency dropped to under 2 seconds. It completely eliminated our login abandonment issues. The uptime is flawless.

    Rahul Sharma, SMS Dekho customer

  • Automating our patient appointment reminders via SMS and WhatsApp reduced our daily no-shows by nearly 40%. The API was incredibly easy for our developers to integrate with our custom HMIS.

    Dr. Amit Desai, SMS Dekho customer

Your business.
In good hands.

From your first setup to your next big campaign, we’re here to help you send with confidence.

  • Your business, your sender identity

    Use registered sender IDs and approved SMS templates. Our team guides you through DLT setup and registration.

  • Send on your terms

    Choose your audience, prepare your message and send now or schedule for later, from the dashboard or your own software.

  • Know what happens after you send

    Follow sent, delivered and failed messages in clear reports. Connect delivery updates to your systems with webhooks.

  • Real people, ready to help

    Get help with sender IDs, templates and messaging setup from a team that knows your account.

Frequently
asked questions

Setup, channels, sending and support. Answers to the questions businesses ask us most.

Talk to our team

It’s one place to manage your business messaging across SMS, RCS, WhatsApp, Voice and email. You can use it for everyday work such as sending login codes, keeping customers updated on orders or answering questions. Start with the channels you need and add others as your communication grows.

Ready for your
next conversation?

Get startedTalk to sales