Voice & IVR
Automate customer interactions with scalable voice broadcasting and dynamic Interactive Voice Response (IVR) tree builders. Perfect for feedback, politics, and support.
'Press 1 for Sales, Press 2 for Support...'
Outbound Alert: 'Your EMI of ₹4,200 is due tomorrow.'
'Hi, this is a feedback call. Did you like our service?'
Voice Broadcasting
Upload a pre-recorded audio file and blast it securely to thousands of customers.
Custom IVR Trees
Build multi-level DTMF menus (Press 1 for X) directly from our APIs.
Agent Routing
Intelligently forward complex calls to live human agents based on user input.
Call Analytics
Measure pickup rates, call duration, and drop-offs to optimize scripts.
Scale Human Touch with Automation
In regions with diverse languages and varying literacy rates like India, Voice remains one of the most accessible and universal mediums of communication. Whether you are running a regional political campaign, issuing severe weather alerts, or following up on abandoned carts, automated Voice Broadcasting enables you to interact with massive user bases instantly.
Deflect Tickets with Smart IVR
Do not overwhelm your customer support call centers with basic queries like "What is my balance?" or "Where is my order?". Deploy our programmable Interactive Voice Response (IVR) APIs. Create deep, multi-level logic paths using DTMF (Dual-tone multi-frequency) inputs. A user dials in, the IVR fetches their order status dynamically via API, reads it back via Text-to-Speech (TTS), and successfully deflects the ticket without requiring human intervention.
Dynamic Text-to-Speech & Localization
Personalization drives pickup rates. Our powerful Text-to-Speech (TTS) engine dynamically reads out variable data (e.g., "Hello Amit, your appointment is at 4 PM") in clear, human-like voice models. Available in English, Hindi, and multiple regional Indian languages to hyper-localize your mass-calling campaigns.